Transform Your Garden Dreams Into Reality

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Privacy Policy

Last updated: January 2026

FirmRoot Gardening ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, and postal address when you contact us or request our services.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.

Use of Your Information

We may use information collected about you to:

• Provide and maintain our gardening and landscaping services
• Process service requests and communicate with you about your projects
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist us in operating our business

Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no transmission over the Internet or electronic storage is 100% secure.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (713) 294-7865.

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Terms of Service

Last updated: January 2026

These Terms of Service ("Terms") govern your use of FirmRoot Gardening's website and services. By accessing our website or using our services, you agree to be bound by these Terms.

Services

FirmRoot Gardening provides professional landscaping and gardening services including but not limited to:

• Garden design and installation
• Landscape maintenance
• Tree and shrub care
• Lawn care services
• Irrigation system installation and maintenance

Service Agreements

All services are subject to a written agreement between FirmRoot Gardening and the client. Service terms, pricing, and schedules will be specified in individual contracts.

Payment Terms

Payment terms will be specified in individual service agreements. Generally, payment is due within 30 days of service completion unless otherwise agreed upon in writing.

Cancellation Policy

Clients may cancel services with 48 hours notice. Cancellations with less than 48 hours notice may be subject to cancellation fees as specified in the service agreement.

Limitation of Liability

FirmRoot Gardening's liability is limited to the cost of services provided. We are not responsible for indirect, incidental, or consequential damages.

Weather and Environmental Factors

FirmRoot Gardening is not responsible for plant mortality or landscape damage due to extreme weather conditions, natural disasters, or environmental factors beyond our control.

Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes will be resolved in the courts of Harris County, Texas.

Contact Information

For questions about these Terms, contact us at [email protected] or +1 (713) 294-7865.

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Disclaimer

Last updated: January 2026

General Disclaimer

The information on this website is provided on an "as is" basis. FirmRoot Gardening makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or services.

Professional Advice

While FirmRoot Gardening employs certified professionals, gardening and landscaping advice should be considered general guidance. Specific plant care and landscape decisions should take into account local conditions, soil types, and climate factors.

Results Disclaimer

Gardening and landscaping results may vary based on numerous factors including:

• Weather conditions and climate changes
• Soil composition and drainage
• Plant selection and care
• Maintenance consistency
• Environmental factors beyond our control

Property Damage

While we take every precaution to protect your property, FirmRoot Gardening is not responsible for pre-existing damage or issues not directly caused by our services. We carry liability insurance and will address any damage directly caused by our work.

Plant Warranties

Plant warranties are subject to proper care and maintenance as specified in our care instructions. Warranties do not cover damage from extreme weather, pests, diseases, or improper care.

Third-Party Links

Our website may contain links to third-party websites. We have no control over these sites and are not responsible for their content or practices.

Changes to Disclaimer

FirmRoot Gardening reserves the right to modify this disclaimer at any time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this disclaimer, please contact us at [email protected].